How do I get a full refund from Frontier Airlines?

https://community.articulate.com/discussions/rise-360/1-833-563-0201-does-frontier-give-you-a-refund-24-7-live-agent

Frontier Airlines’ 24-hour cancellation policy allows travellers to cancel their booking by phone at us within 24 hours of purchase and receive a full refund if done at least seven days before the scheduled departure date.